This toolkit provides organisations who support child maintenance clients with accurate information about child maintenance and the changes taking place. This includes information about the Child Maintenance Service fees and charges and the ending of Child Support Agency (CSA) arrangements. Also included is information about the wider support that is available to separated families.

We know that many of our clients turn to organisations like you for help and support, and you have a vital role to play in helping separated families through these changes.

This toolkit provides clear information for you to share with others in your organisation and with your clients. Products include factsheets and leaflets as well as other child maintenance-related content like web banners and training materials.

If you are a parent looking for information on separation, please visit Child Maintenance Options or GOV.UK.

  • Sorting out separation

    Help and Support for Separated Families, including information about the wider issues affecting separated parents such as mediation, legal rights, housing and dealing with debt.

  • Help with child maintenance

    Practical guides to help separated parents who are struggling to arrange child maintenance, covering topics like managing conflict and talking about money.

  • Child maintenance arrangements

    Guidance on how to arrange child maintenance, including making a family-based arrangement and using the Child Maintenance Service or the CSA.

  • Ending CSA arrangements

    Information and tools to help you and your clients understand what happens when Child Support Agency (CSA) arrangements end.

  • Child Maintenance Service fees and charges

    Leaflets, factsheets, letters and other materials to help you understand the client journey and see the information being made available to Child Maintenance Service clients.

  • Case studies

    Once available we will publish a range of case studies showing how barriers to setting up effective child maintenance arrangements can be overcome.