Accessibility

The layout of the site takes into account users who are visually impaired or have difficulties using a mouse. It is fully compatible with popular screen reading software, and can be navigated using just a keyboard. If you have any problems finding the information you require, try using the keyword search located near the top right of every page.

Access keys

Access keys are shortcuts to provide quick and easy access to common pages without the need for a mouse and have been included to assist users with disabilities navigate around the web site.

Access Keys are available for the menu at the top of the screen and several other important pages.

In Internet Explorer

They are used whilst holding down the Alt key and pressing the key shown. This should be followed by Return / Enter .

In Mozilla Firefox

They are used by holding down the Shift and Alt keys and pressing the key shown.

0   Accessibility information
1   Home page
3   Site map
4   Skip to search
8   Terms and conditions
9   Website feedback
a   About us
c  Welsh / Cymraeg
d   Advisers
e   Employers
i   What is child maintenance
n   Skip to navigation
o   Contact us
s   Skip to content
u   Setting up child maintenance
y   Your case

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Changing text size

Some users might find the site easier to read by changing the size at which text is displayed.

Microsoft Internet Explorer

Increasing or decreasing text size

  • Whilst holding down the Alt key, press V
  • Press X
  • Select one of the preset text sizes by using either Up Arrow or Down Arrow key and pressing Return / Enter

Firefox

Increase text size - Whilst holding down the Control key, press +
Decrease text size - Whilst holding down the Control key, press -

Opera

Increase text size - Whilst holding down the Shift key, press +
Decrease text size - Whilst holding down the Shift key, press -

Changing colours

Changing the site's background colour can be particularly useful for users who rely on magnification technology as white can produce an uncomfortable glare. It is also possible to change the colour of body text on the site. Both can be achieved by changing preferences in your browser:

Microsoft Internet Explorer

  • go to the Tools menu
  • select Internet Options
  • select Accessibility
  • put a tick in the box next to "Ignore colors specified on web pages"
  • select OK
  • select Colors
  • ensure no tick in the box next to "Use windows colors"
  • use Text and Background colour selectors
  • confirm colours OK
  • confirm options OK

Firefox

  • go to the Tools menu
  • select Options
  • within options select Content
  • select Colors
  • ensure no tick in the box next to "Allow pages to choose their own colors"
  • ensure no tick in the box next to "Use system colors"
  • use Text and Background colour selectors
  • confirm colours OK
  • confirm options OK
  • Use function key F5 to refresh the screen

Opera

Your options are

  • Tools menu, Preferences and selecting web pages or;
  • View menu, Style and selecting user mode

It is recommended that users, experiment with the settings offered to obtain the neccessary effect

Information in other formats

Information can be provided in Braille, large font or on CD-ROM and Audiotape. For the hard of hearing, Minicom or BT Typetalk is also available. Where necessary we will arrange to visit a client in his or her home. We will provide language advisers or the facility to use Language Line when English is not the client's preferred language.

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